Customer Satisfaction

...What they say!

 

 

When you think about it, buying or selling a home is an activity that the average family typically does but a couple of times in a lifetime. That means you don't have many opportunities to perfect the process. When you factor in the price tag of the property and the number of moving parts involved in the transaction, having the right Realtor ® is essential.

 

“We can't say enough positive things about our experience with The Wolfe Team. Being our first home, emotions were high when we decided to sell, but they were very understanding and accommodating through the whole process. Every question was answered with patience. Looking for a new home went very smooth even in the crazy seller's market right now. Once everything was signed and done, they were still there to make sure everything was perfect. We were lucky enough to have their expertise and service during this new adventure. Anyone looking to buy or sell a house should definitely use The Wolfe Team. We are now in the home of our dreams and couldn't be happier. Thanks Wolfe Team!”

Becca & Drew Hickman

 

“Selling our house in Canyon Creek is unlike selling a nice house in an ordinary neighborhood. Canyon Creek is rich with a lot of value points for the right buyer.  Jeff and the Wolfe Team have the incredible and extraordinary expertise and knowledge about this community and because of this they know how to showcase the area way beyond the house and deep into the community.  From our very first meeting with the Wolfe Team there was a sense of trust and straight forward communication that instilled with us the confidence to sign them up as our realtor of choice.  You can immediately sense their confidence and understand their abilities to define an action plan for a timely outcome. Don’t forget the woman’s touch.  Sandy has an eye for showcasing a property.  The Jeff/Sandy team brings it all together.  The plan they put into place for us - pricing, timing and efficiency was well executed.  We will use them again as our real estate advisors. Thank you!  The truth of the matter is “Jeff sold our house" - he is the quintessential sales professional.”

Bob & Ginger Kaiser

 

“Working with Jeff and the Wolfe team made what could have been a stressful time a wonderful experience. His knowledge and insight of the area and market allowed for a timely sell and smooth transaction. His constant communication and guidance put us at ease from listing to closing and all the steps in-between.

Todd & Nicole Simpson

 

“We are so very happy The Wolfe Team helped us through the sale and purchase of our home.  They were responsive and very helpful throughout the entire process.  Our realtor Jeff was very professional and patient with us as well.  There were no surprises and we are so very happy to have had them on our side.  Couldn’t have done it without them!   I highly recommend The Wolfe Team to anyone looking to buy or sale their home.

Thanks so much Jeff!”

Chris and Lisa Lobban

 

“What a super team! Anybody we needed to move things along they had a person who did a great job.  Everything was so smooth and worry free.  The Wolfe team gets an A+.”

Argie and Betty Gilmer

 

“As executor of my mother’s estate I was faced with the dilemma of whether or not to sell her property in the Canyon Creek area. After much soul searching we decided to sell. We elected to have Sandy Wolfe of Keller Williams handle the sale for us. There were things that needed to be done like inspections and service work to get the house ready. Sandy was always willing and able to meet with these people and let then have access to the house. She also had suggestions on how to handle the estate sale and had names of people who specialized in these sales. From start to finish we believe that the process went as smoothly as possible. We appreciate all that the Wolfe Team of Sandy and Jeff did for us during a trying time.”

Dow & Connie Pendleton

 

It is my pleasure to tell future clients what a great team you have and how pleased I am with our business association.  You were diligent in showing my home to its best advantage and I was very happy with the outcome of the sale of the property.  I highly recommend the Wolfe Team as agents who have their client’s best interest at heart.

Luci Sampler

 

“We sold our home in Richardson, and bought a new home in Plano, in April, 2015. Jeff Wolfe made the entire process as easy as it could be.

It started in late 2014, when he helped us assess our old home to sell. Based on his advice, we did some de-cluttering, and in March, 2015, when we were ready, we put it on the market. He had previously given his guess as to value, as well as what we could expect from potential buyers. He was spot-on, both in his estimation as to how many viewings we'd get, as well as the value of the house, which ultimately sold for just about the offer price Jeff suggested.

We knew the house we wanted, which was a friend's, but one who wanted a private sale. They also had a high initial asking price that. We retained Jeff and the Wolfe Team for our part of the purchase. Here, Jeff was even more helpful. He advised the high asking price was well above his estimate on an appraised value. When seller got a private appraisal, it was right in line with Jeff's estimate. We ultimately agreed on a reasonable price, and from there Jeff did his thing. He lined up financing, coordinated sale of old house and purchase of new, including keeping our buyers on track, to close before our purchase.

Throughout all of this, Jeff was available just about any time to talk about the process or any other related questions/clarification. And when he wasn't immediately available, he never failed to respond promptly.

Bottom line, we can't imagine anyone else providing a better experience or result to either buy or sell. Jeff and the Wolfe Team were nothing short of amazing!”

Corey and Julie Alexander

 

“I want to pass along a "thanks" for being so nice to work with on the Canyon Valley transaction. Brittney and I found you two to be nothing but top notch professionals and very pleasant. I wish all Agents were that nice to deal with so I wanted to let you know you are appreciated from our side!”

Rob Schrickel – Ebby Halliday Agent

 

“We have sold two houses and purchased two houses with the Wolfe Team.  Sandy and Jeff have put up with a lot from us!  They have gone above and beyond with their help and advice while selling our houses…especially in a bad sellers’ market.  While shopping for our latest house, it feels like we looked at a hundred houses!  Sandy and Jeff never got annoyed with us!  They just suggested another house to look at and got us in ASAP.  The Wolfe Team has worked so hard for our family to ensure we got exactly what we wanted and needed when buying and selling.  We now consider them family friends and we will continue to turn to Sandy and Jeff Wolfe for any of our real estate needs.  They are the best!”

Jason and Kelli Pawkett

Jeff and Sandy were great to work with. They helped us sell our house at the perfect time for a great price and helped us find the  best home on the market at a great deal! Their patient approach and wisdom paid dividends. We will recommend them to all of our friends.”

Blake Sawyer

“We can't say enough about the Wolfe Team.  Jeff and Sandy provided direct and accurate counsel on all items, from pricing and preparation of the home we sold to guidance on the process at arriving at a fair and reasonable price and terms for the home we purchased. Their touch was always right -- never too light, never too strong -- and they always served as educators and advisors. Once moved, Sandy and Jeff came through with great recommendations for service providers we needed to translate the house we purchased into our home. We strongly recommend Jeff and Sandy Wolfe for your residential real estate needs. Their knowledge, skills and abilities in meeting your real estate needs are top of the line.”

Blake and Kathy Lewis

 

“I can confidently say without a shadow of a doubt that my husband and I would not be in our dream house today had it not been for Jeff. The market during which we purchased our home was crazy--very little inventory causing there to be multiple offers on a house less than 24 hours after it being posted. In fact, when we made the offer on our future house, Jeff told us we were up against 34 other offers—yes, 34 offers! We had to work quickly and efficiently if we wanted to stay in the running. Jeff advised us on all aspects of our offer and continued to do so all the way to closing day. We took every piece of his counsel and ended up winning the house! We were newlyweds and first-time home buyers so the whole process was quite intimidating, but we always felt safe and taken care of when we were with Jeff. We will continue to recommend Jeff to anyone. He is honest, dependable and hard-working. We couldn’t be happier!”

Brittany and Collin Huber

 

“Laurie and I had a wonderful experience using the Wolfe Team when selling our home in Canyon Creek. It was quickly very obvious that Jeff and Sandy know the area, understand the current market trends and are in touch with their clients. Throughout the entire process they were both quick to respond to any of our questions, concerns and needs, while working hard to identify potential buyers.  I highly recommend using the Wolfe Team for any of your real estate needs. They were great!"

B. & L. Kent 

 

"By the way, thank you so much for everything.  WE LOVE OUR HOUSE!!!!!!!"
V. Beane

"We cannot thank the Wolfe Team enough for helping us purchase our new home! Sandy truly drove the extra mile" to find prospects for us in a tight market. She would make daily trips up and down the streets looking for fresh listings and immediately report on her findings. Her extensive knowledge of the area and its occupants provided the opportunity to view homes that were not even listed yet. Sandy's experience is truly an asset for both seller and buyer, making the closing process smooth and amiable.
Jeff added greatly to the closing process, teaming with Sandy to provide instant communication and technology, as well as seamless representation. Thank you both!"

B. & D. Selbo

  

Jeff and his mom Sandy were referred to me by another realtor in another market. I absolutely needed someone who knew the north Dallas and Richardson area without pause. I had very specific criteria and my decisions truly hinged on schools and neighborhood. When I delivered what I felt like were pretty selective measures for finding a house (in a particular price range, under very short timeline, and the trifecta of schools), Jeff not only took it all in stride, he didn't even blink and assured me we would find the perfect house for me and my two young children. I am very grateful for the Wolfe team that helped me find exactly what we needed in just three weeks, met all my criteria, and most importantly, led us home. We love it. 

Marilea, Thea (6), and Hogan (4)

  

Sandy Wolfe did a superb job as our agent in the recent sale of our home in Canyon Creek. Sandy is an expert for the current market in our area and combines that expertise with a conscientious attention to detail and service that made our sale a real success. Sandy was always quick to respond to any questions or concerns we had from discussing the listing all the way through the contract negotiations and closing. Our house sold much quicker than we expected and Sandy's efforts were a big part of that result. Jeff Wolfe also did excellent work putting together the MLS site with Sandy. We highly recommend Sandy and Jeff Wolfe if you are planning to sell or buy a house.

G. & N. Banitch

 

“We were challenged with finding a house that met a laundry list of must haves.  The inventory was limited, but the Wolfe team was able to find exactly what we were looking for…in a house that was not even on the market!  We were able to make a fair offer on the house and get exactly what we were looking for.  Without the Wolfe team, this would have been impossible and we would have been forced to settle.  Their expertise and local knowledge made the entire process stress-free, even with the challenges we brought to the table, and we were able to move in to the house of our dreams!”

Jason and Kelli Pawkett

 

“I want to take a minute to thank you and Sandy for the excellent service we received on the purchase of our new home. It is nice to work with people we trust and know they are acting in our best interest. Your professionalism and knowledge of your business and market were unmatched. We also were very impressed with the responsiveness of the Wolfe Team to all of our calls and questions throughout the process. You handle things with a sense of urgency and attention to detail all the time.”

M & S Hart

 

“Our fourth home purchase, hands down the best agents we have ever worked with. From the sale of our Canyon Valley home to the purchase of our new home these two are simply the best.”

S. Thurman & J. Burkeen

  

“When we found out my husband's company was relocating us to Texas we were overwhelmed.  Our realtor in MO connected us to Jeff Wolfe with Keller Williams.  What a dream come true!  Jeff went above and beyond to make our relocation and home purchase stress free and easy.  He was quick to reply to our emails, made personal phone calls when necessary, and was in communication with our MO Keller Williams agent which made all the difference.  We felt confident in the home we purchased as Jeff was always eager to point out the good and the bad to every home we toured.  It was a nice feeling to know that Jeff was on our side to help us make the best decisions regarding our new home.  We highly recommend the Wolfe Team to anyone that is in the market for a new home!”

T & J Martino

 

“We have had the opportunity to work with Sandy and Jeff in both the buying of a home and then the selling of that home several years later.  We greatly appreciated their complete honesty and sales savvy in helping us to meet our goals.  They were both readily available during both processes and even all the years in between, as we often sought their help with service recommendations and all things home related.  I always recommend them to anyone looking for a realtor!”

A. McCreery

 

"My wife and I were looking for an agent who was very knowledgeable of the North Dallas area and had a good understanding of the schools.  Our plan was to find a home within a neighborhood that was close to parks, walking paths and had easy driving access to major highways.  We had talked on the phone with several different agents we found on the internet, but never felt completely sold on any of them until our first conversation with The Wolfe Team. They were referred to us by one of our friends, so we decided to take a shot.  Upon meeting them we immediately felt as though we were in good hands because it didn't seem like we were just another customer.  We really felt as though they were just as emotionally involved as we were in finding the right home. 

Our instincts were correct.  During the process, we probably visited 100 different homes in several different neighborhoods but with each one Jeff kindly allowed us to take our time or quickly dismiss the ones we did not like.  In each instance, he gave excellent feedback, inspired ideas or gave timely suggestions that my wife and I could consider as we moved along.  Our confidence level in finding a home was always pretty high because Jeff gave us wonderful advice and insight into the market.  Not only was Jeff an excellent agent to deal with, but we now consider him a friend.  In the end we persevered and found the perfect home for us in an excellent location.  Jeff and Sandy stuck with us from the beginning, through the closing and even came by while we were moving in to offer us some help!!  We never would have thought we would get that kind of first class treatment.  We will recommend The Wolfe Team to everyone and will happily work with them again in the future!" 

John & Erin Jeffries

 

“First, Jeff and Sandy Wolfe took and selected great photos designed to highlight the features of my home. They explained the comp and pricing process in my neighborhood and helped me make an informed decision on listing price.

Once it was listed, The Wolfe Team went the extra mile to get valuable feedback from showing agents (something many agents today don’t take the time to do). Based on that input, throughout the process they made suggestions on how to make my house more marketable –from physical attributes of the property to adjusting the price.

Jeff and Sandy are highly respected in the real estate industry and local community and used that to their advantage to help market the home to other agents and prospective buyers. They kept me informed at every stage of the process –always educated me on what to expect next as well as options and expectations at every turn. 

If, to sell your home, you are seeking educated, high-activity level realtors who are good communicators and marketing and positioning experts, you’ve found it in The Wolfe Team!  Now, on to using the team as our buyer’s agent…”

Tom Hall 

 

We lived in Canyon Creek for three years and spent many weekends attending open houses in the neighborhood.  We met Jeff at our first open house and it seemed we consistently met him on each weekend we were out.  He was friendly and professional and he seemed to really know Canyon Creek.  When it came time to sell our own home, there was no question that we would hire Jeff and Sandy, the Keller Williams Dallas Duo.  We didn't have Jeff's card on hand, so we just headed out to the open houses.  It didn't take long to find him!

We were delighted to meet the other half of Jeff's team, Sandy.  Both Jeff and Sandy were 100% involved in the sale of our home-- truly a team!  Together, they brought the experience, ambition, and neighborhood expertise that were critical to sell our home quickly in this difficult real estate market.  The marketing of our home was top-notch, including a prominent web presence and great photos.  Most critical, though, was that Jeff and Sandy were consistently available to advise us (with great advice, we should add) as offers and leasing opportunities came up.  With much negotiation, we finally accepted an offer just three days before our scheduled move out-of-state.  The contract would never have been signed without the hard work, sage advice, and support of these two.  

Leaving town, we were confident that the team would push the deal through in our absence. This included taking care of a number of tiny details that we could not attend to from afar (e.g., making the house available for inspection and appraisal, checking the attic for leaks after a huge rain, etc.).  We had a level of comfort that we know other agents could not have provided. Jeff and Sandy really went the extra mile and we are thrilled to report that our home sale is final!  It was a delight and privilege to work with them.

G. & J. Lee

  

I represented first-time buyers in the purchase of a home in Richardson listed by The Wolfe Team of Keller Williams Realty. We were in the middle of a challenging marketplace and were required to jump through several additional hoops to finalize the transaction. Jeff and Sandy were solid assets throughout the process from contract to closing. As a real estate professional, it is great to know the agents working the other side of the transaction will conduct themselves with the highest level of professionalism, offer timely communication, and go the extra mile for their clients. If you have the opportunity to work with Jeff and Sandy, I encourage you choose with The Wolfe Team with your real estate needs.

Alan J. Hamilton - KW Agent

 

“To Whom it May Concern,

I would like to praise the work that Sandy Wolfe and Jeff Wolfe did in selling a residence for us in Richardson Texas.  The home was willed to three of us who reside in California, Oklahoma and Minnesota.   They were enthusiastically recommended by a neighbor and we knew quickly why they deserved praise for their work.  We felt an immediate connection of trust when we met them because of their professional attitude and knowledge of what needed to be done in our unusual circumstances.  They firmly stated an excellent and clear plan of action.  Also their warmth of understand our loss of our loved one was reassuring as they processed our ideas.  They were then forthcoming with contacts, sold the home to a family we highly approve of, and sold it quickly.

The unique events of the transaction that I observed and admired were how they would contact all three of us and continued the flow of paperwork, signings, letters, conferences, faxes, emails, phone calls and express mailings.  Each of us had the most recent information at the same time so all of us could come to agreements on the paperwork and selling of the home. 

They always worked fast, carefully and always patient, friendly and with goodwill to all of us I our three different states.  A very complicated set of circumstances, with three different personalities, was handled amazingly well.   I’ve sold three of my own homes in the past and not always easy in a single sale.  So this was, for me, an extraordinary event to witness.

I recommend Sandy and Jeff and being an informed, positive team that has ability of quick accurate action with full understanding of the business.  I especially recommend them if unusual events should happen in selling or buying a home.  It would be done in an efficient and honorable transaction for all concerned.”

Patsy Rhoads

  

When we found the house we wanted, Jeff immediately got the ball rolling and gave us the perfect advice we needed to buy it. After the great service we experienced it was an easy decision to use The Wolfe Team to sell our original house, and thanks to Sandy and Jeff, we've just sold in a very tough market. Thank you both so much!

J & L Quinn

 

The Wolfe Team made one of the most daunting tasks of our lives - buying and selling a home - simple and approachable.  Their professional demeanor was greatly appreciated as it helped level out our decision making process whenever we felt ourselves making a hasty decision based solely on emotion.  In every facet of the process they went above and beyond what was expected.  Whether it was constant contact through phone or email, answering a barrage of questions or touring an endless parade of homes the Wolfe Team was amicable and enthusiastic to continue the process until we found the one

We are eternally grateful for their steadfast determination to get us into our home, not a house.

Thanks again,

J & E Willette

 

"Thank you to Sandy and Jeff for selling our home.  You are a great team as you combine years of experience with energy and a positive "will sell" attitude.  You are true professionals and we would recommend you to anyone trying to sell their home."

GL. Prindle

 

“Just wanted to let you know how much CeCe and I appreciated your interest and professional attitude while you helped us find the home we have always wanted.

Your patience and knowledge of the area were the reason we were successful.”

D. Simpson

 

“Jeff, Thank you so much for your help with buying our first home!  You really made the process so much easier for us.  Thanks again for all your help!”

G. & J. Edwards

  

“We worked with Sandy 5 years ago and we were pleased then.  Frankly, we didn't even think to work with anyone else!  Also, Sandy looked out for our best interest and she took care of everything.”

S. & K. McKenzie

 

“I've worked with the Wolfe Team in the past with regards to selling and purchasing my home, and was extremely pleased with both transactions. So when my firm needed office/warehouse space, I turned to Jeff Wolfe to make it happen. He found 5 excellent properties to choose from in a few days. We visited the sites, talked to the landlords, and narrowed down the list in another week; then finalized a lease within a few weeks after that. The process was half the time I've experienced with prior lease deals. It was great working through Jeff - the deal was done professionally, quickly and efficiently, without the need for a lot of my time. That's exactly what I wanted!”

R. Burns

 

“Sandy Wolfe and Team are the ultimate in your real estate needs. I have the good fortune to work with Sandy as both buyer and a seller. In each case I was happy with the professionalism, knowledge, and organizational skills demonstrated through the entire process. Sandy has the ability to prevent problems by planning ahead, communicating, and using her knowledge to cover all bases. I found the team to always be accessible and willing to answer questions about the process. In addition to the professional side, that so many realtors possess, Sandy brings a compassionate side to her work and has a special way of helping clients deal with the emotional side of selling family homes and estates. I highly recommend Sandy and will use her again.”

B. Dubey

 

“In Canyon Creek real estate, there’s only three words you need to know: The Wolfe Team.  Jeff and Sandy’s guidance on both the buy and sell side was indispensable, especially in today’s uncertain markets.

Prior to listing our home, Jeff advised us on upgrades that would increase its value above and beyond the price of upgrades.  He was right, and it was a great investment decision.  He also spent significant time marketing our home to other agents.  The result: 3 offers in 30 days and we got a premium price per foot in a buyer’s market. 
When it came time to find our next home, the Wolfe Team’s knowledge of the area was incredible.  We were able to see two homes before they hit MLS, one of which we proudly own today.  There were lack of comparable sales and the Wolfe team helped us negotiate a favorable price and closing terms and conditions.
I’m not planning to move again for a long time, but if I do I want them on my side!  I recommend The Wolfe Team without hesitation. ”
C. Jones

 

“We are writing this note as a means of acknowledging the quality of service provided by Sandy and Jeff Wolfe in marketing and selling our home in Richardson, Texas, during 2008 and early 2009.  In the face of the severe decline in the economy in general and in the real estate market in particular that occurred during that time period, they provided good practical advice on how to deal with those unusual circumstances.  Sandy and Jeff did an excellent job of guiding us through the entire process: preparing the house for sale, attracting potential buyers, negotiating a contract, and closing the sale of the property.  Their experience and knowledge of the business showed in many ways, including how to deal with conflicting data from previous sales records and the county records, maintaining a stream of potential buyers, keeping us motivated during the slow market conditions at that time, a potential last minute delay in scheduled closing right at the time we were trying to make our move to another state, etc., etc.

Sandy and Jeff demonstrated an honest, ethical approach to the process of selling our home, both from the viewpoint of the seller and the buyer.  They were very supportive, both personally and business-wise – the periodic contacts outside of those necessitated by showings were very much appreciated, and their use of digital photography and computer marketing techniques were impressive.

Given our experiences with Sandy and Jeff Wolfe, we would highly recommend them to anyone who is interested in either buying or selling a home or other real estate.”

Sincerely,

D. & D. Anna

 

“Thank you very much throughout a difficult sale. You kept your cool when others (I included) might have walked away in despair! Of course, we will highly recommend you to anyone in the future.”

J. Housley

  

“Sandy & Team impressed us with their positive, optimistic & professional manner. With close teamwork they delivered impressive results. They did what they said they would do. We recommend you to our friends & anyone else interested in top quality performance. We enjoyed every moment & actually had fun.”

C. & J. Como, transferee

 

Jeff,

“Thanks for all your help in finding us the office space my company was looking for.  It has all the things we were wanting as far as size, location, and overall needs.  I also appreciate you working with my schedule through the whole process.  It really made things easier for me.  I will definitely recommend you to my friends & business associates.”

Thanks again,

Ernest - Garcia Land Data, Inc.

 

Dear Jeff and Sandy,

“As we come to the final stretch of the move, Norberto and I wish to extend our sincerest gratitude and deepest appreciation for all your hard work in helping us obtain that perfect home.  As a third time home owner, Norberto and I have dealt with various realtors in the past and we both agree that the Wolfe Team is truly the Rolls Royce of Real Estate.  Thank you for your professionalism, patience and expertise.  Our real estate needs were met beyond our expectations.  We walk away not only as satisfied customers, but as friends.”  

Sincerely,

N. & E Hernandez

………..........

When everyone speaks for you there isn’t much left to say. But when we reflect upon how our clients’ satisfaction comes about, we can point to a few simple principles we firmly believe in:

 

-We work hard to ensure our clients get exactly what they want. We put ourselves in their shoes, so to speak, and consider their investment as if it were our own.

-Each client receives the support of our fully computerized office and personal hands–on assistance. We have the latest equipment and real estate software to maximize our marketing.

 

The highest compliment anyone can ever give us is to refer us to their friends and family.